Privacy Policy

Sinkhole Investments, LLC d/b/a “Nature Calls” respects your privacy and is committed to protecting your personal information with the absolute minimum data collection necessary to provide our services.

1. Information

We Collect

• SMS/Text Messaging: No personal information is collected simply by sending us an SMS. We do not store or log message content beyond what is required to respond to your inquiry or manage your reservation.
• Reservations and Bookings: When you book a reservation, we collect only the minimum necessary information: your name, billing address, and phone number.
• Payment Information: We do not store payment details. All payment information is encrypted and securely processed and held by our third-party payment processor, Campspot.

We do not collect any other personal data unless voluntarily provided by you.

2. How We Use Your Personal Information

We use your personal information only to serve you as a customer. This includes:

• Processing and confirming your reservations
• Communicating with you about bookings and services via phone, email, or SMS (only if you have consented)
• Providing customer support
• Sending essential transactional messages related to your reservation

We do not use your information for marketing purposes unless you have explicitly opted in.

3. Sharing of Personal Information

Your information is stored in our booking system, which is operated by Campspot. Neither Nature Calls nor Campspot sells, rents, or shares your personal information with third parties, except:

• As necessary to operate the booking system (Campspot)
• To comply with applicable laws or legal obligations
• With your explicit consent

SMS Consent: Your consent to receive SMS/text messages from Nature Calls is not shared with any third parties or affiliates. You can view Campspot’s personal information policy at https://www.campspot.com/about/dnsmpi

4. Data Security

We take reasonable measures to protect your information. Payment data is handled exclusively by Campspot under their secure encryption standards. Access to your information is limited to what is necessary for providing our services.

5. Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us. You can revoke SMS consent at any time by replying STOP to any text message from us.

6. Changes to This Policy

We may update this Privacy Policy occasionally. Continued use of our services after changes constitutes acceptance of the updated policy.

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Terms & Conditions

1. Acceptance of Terms
By using our text messaging services, making a reservation, or interacting with Nature Calls, you agree to these Terms & Conditions and our Privacy Policy.

2. Text Messaging / SMS Services

• Text messaging is used if you agreed to opt-in for the following purposes:
  • Responding to customer requests and inquiries
  • Providing reservation confirmations, updates, and reminders
  • Alerting you of inclement weather and hazards during your stay
• Messaging frequency may vary.
• Message and data rates may apply according to your mobile carrier.
• To opt out of SMS communications at any time, reply STOP to any message from us.
• For assistance, text HELP or visit our website at https://naturecalls.com.
• Your SMS consent applies only to Nature Calls and is not shared with third parties or affiliates.
• We will make reasonable efforts to honor opt-out requests promptly.

3. Reservations and Bookings

• All reservations are subject to availability and our standard booking policies.
• By booking, you authorize us to use the provided information (name, billing address, phone number) solely to fulfill your reservation and provide related services.
• Payments are processed securely through Campspot. Nature Calls does not store your payment card information.

4. User Responsibilities

• You agree to provide accurate and complete information when making a reservation.
• You are responsible for any charges incurred under your phone number.
• You will not use our SMS service for any unlawful or abusive purpose.

5. Limitation of Liability
To the fullest extent permitted by law, Nature Calls is not liable for any indirect, incidental, or consequential damages arising from the use of our services, including SMS messaging or booking system issues.

6. Governing Law
These Terms & Conditions are governed by the laws of the United States and the State where Nature Calls operates.

7. Full Policy Reference
Visit https://naturecalls.com/privacy-policy for the full Privacy Policy and Terms of Service. Visit https://www.campspot.com/about/terms-and-conditions for the full Terms of Service with our booking partner, Campspot.

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Contact Us
For questions about this Privacy Policy or Terms & Conditions, or to request your information be deleted, please contact:

Nature Calls
info@naturecalls.com
+1 715-537-6817

By continuing to use our services, you acknowledge that you have read, understood, and agree to this combined Privacy Policy and Terms & Conditions.